Moving out of a rental can feel overwhelming — especially when the final inspection decides whether you get your bond back or not. Many tenants assume the real estate agent has the final say. In reality, tenants in Queensland have clear rights during the final inspection, and knowing them can protect your money.
This guide explains what agents can (and can’t) do, what standards apply, and how to handle disputes confidently.
What Is Bond Cleaning Final Inspection?
The final inspection happens after you’ve vacated the property and completed your end-of-lease cleaning.
The agent checks whether the home meets the condition recorded in the Entry Condition Report, allowing for fair wear and tear.
It’s not about perfection — it’s about meeting the agreed standard.
Your Key Rights as a Tenant in Queensland
Fair Wear and Tear Is Not Your Responsibility
You are not required to fix or clean:
- Faded paint
- Worn carpet from normal use
- Loose handles due to age
- Minor scuffs from everyday living
If damage happens from normal use over time, bond deductions are not allowed.
You Have the Right to Attend the Inspection
While not mandatory, tenants can request to attend the final inspection.
This helps:
- Explain disputed areas immediately
- Avoid misunderstandings
- Reduce unfair claims later
Agents Must Use Evidence, Not Opinions
Bond claims must be supported by:
- Entry and exit condition reports
- Photos
- Clear comparisons
Personal opinions like “it doesn’t look clean enough” are not valid on their own.
You Have the Right to Fix Issues First
If cleaning is genuinely missed, you are often entitled to:
- Return and fix the issue
- Arrange a re-clean
Agents should not automatically hire cleaners and deduct costs without giving you a chance.
Common Final Inspection Disputes (And What’s Actually Allowed)
Issue | Is Bond Deduction Allowed? |
Light dust on skirting | ❌ Usually no |
Dirty oven | ✅ Yes |
Carpet stains not documented on entry | ❌ No |
Mould due to poor ventilation | ❌ Usually no |
Grease build-up in kitchen | ✅ Yes |
Wall scuffs from furniture | ❌ Fair wear & tear |
How to Protect Yourself During Final Inspection
- Take dated photos & videos after cleaning
- Keep invoices for bond cleaning & carpet cleaning
- Submit your bond refund request immediately
- Communicate in writing, not phone calls
- Stay calm — disputes are common and resolvable
When Professional Bond Cleaning Helps
Professional end-of-lease cleaners:
- Follow agent-approved checklists
- Know inspection pressure points
- Reduce disputes significantly
- Offer re-clean or bond-back support
This isn’t about spending more — it’s about protecting thousands in bond money.
FAQs
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1. Can my bond be deducted without proof?
No. Evidence is mandatory.
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2. What if I disagree with the inspection report?
You can dispute it through the RTA.
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3. Do I have to accept the agent’s cleaner?
Not compulsory. You can arrange your own.
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4. How long does an agent have to claim bond deductions?
They must act promptly after vacating.
Note: These steps or ideas are general information purpose. For legal advise or steps, you should contact Legal Experts.
