Failing a bond cleaning inspection can feel frustrating — especially after you’ve spent time and money cleaning. The good news? Failing once does not mean you automatically lose your bond.
Here’s exactly what to do next — calmly, legally, and strategically.
First: Don’t Panic
A failed inspection is very common.
Most failures involve:
- Ovens
- Bathroom grout
- Window tracks
- Blinds
- Carpet stains
This does not mean the cleaning was useless – it usually means specific areas need attention.
Step-by-Step: What to Do After a Failed Bond Clean
Ask for a Written List of Issues
Request:
- A clear checklist of failed areas
- Photos as evidence
- A chance to rectify
Avoid verbal instructions — always get it in writing.
Check Whether the Issues Are Reasonable
Ask yourself:
- Was this area clean during entry?
- Is it fair wear and tear?
- Is the request excessive?
Arrange a Re-Clean Quickly
You usually have 24–72 hours to resolve issues.
If you used professional cleaners:
- Contact them immediately
- Most offer re-cleans
- This saves money and time
All in One Aussie Cleaning’s Policy for Re-clean: 100% Bond Back Guarantee. If for any reason your agent or landlord raises concerns about the cleaning within 7 days, we’ll return to address those issues at no extra cost within 48 hours of notification.
Don’t Let Agents Rush to Hire Their Own Cleaners
Agents must allow:
- Time to rectify
- Reasonable access
If It Becomes Unfair – Dispute the Bond
If negotiations fail:
- Submit bond claim first
- Provide photos, invoices, reports
- Use the RTA dispute process
Many disputes settle without losing any bond.
Why Bond Cleaning Fails (Most Common Reasons)
Area | Why It Fails |
Oven | Grease buildup |
Bathrooms | Grout stains |
Blinds | Dust |
Carpet | Visible stains |
Window tracks | Dirt buildup |
Garage | Oil or debris |
How to Prevent Bond Cleaning Failure Next Time
- Use an agent-approved checklist
- Book Professional Bond Cleaning (with 100% Bond Back Guarantee)
- Include carpet steam cleaning
- Take entry & exit photos
- Don’t rush the job
FAQs
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1. Can an agent fail inspection for small issues?
Only if it affects cleanliness standards.
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2. Do I have to pay for re-cleaning?
No, We as All in One Aussie Cleaning offer re-cleaning without extra cost if you inform within 7 days.
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3. What if I’ve already left the city?
Professional cleaners can manage re-cleans.
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4. Will failing inspection delay bond refund?
Yes, until resolved — but it doesn’t mean loss.
Note: These steps or ideas are general information purpose. For legal advise or steps, you should contact Legal Experts.
